Thriftonic is an online store operated by Goodwill of Silicon Valley. All the revenue that is generated is used to help further the services we offer to the community and better support our mission.
About Goodwill of Silicon Valley:
Founded in Santa Clara County in 1928, Goodwill of Silicon Valley (GWSV) is part of Goodwill Industries International, a federation of over 200 autonomous, community-based Goodwill organizations worldwide. Together we are one of the largest social service organizations in the world. We are dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients sense of self value. We do this through workforce creation, vocational training and environmental stewardship.
New Opportunity Work Program (NOW): The NOW program exclusively serves the re-entry population and is designed to reduce recidivism and alleviate the burden on Santa Clara County?s jails and court systems. The program was launched in 2013 and equips program participants with the necessary tools to navigate the difficult transition into mainstream and full-time employment.
Employment Readiness Program (ERP): This is 6 to 12 months of paid work experience with employability skills workshops that are designed to prepare people to enter or re-enter the workforce in entry level positions with tools that will accelerate career growth. The program also provides each participant with a personal Life Skills Coach and job search assistance from an Employer Relations Specialist to transition out of Goodwill and into a non-transitional job as they get closer to the end of their program.
Veteran Individualized Placement program (VIP): Goodwill of Silicon Valley?s Veteran Individualized Placement (VIP) supports our country?s veterans as they prepare for and secure rewarding civilian careers. Our all-veteran staff works closely with our program participants as they become job-ready. The funding received through the United States Department of Labor helps our veterans formulate individualized career plans, prepare for the job search process, and ultimately get hired into a new full-time permanent job.
Autism Spectrum Work Experience: GWSV strives to hire all members of our community, including young adults that live within the autism spectrum. We want to focus on the special abilities of these extraordinary individuals. Goodwill of Silicon Valley offers three to six months of paid work experience with counseling services as prescribed in each individual?s plan. After completion of the program job placement is provided through our non-profit partner Expandability.
- Shipping & PaymentsShipping & Payments
We accept payment through PayPal only. Any other forms of payment are not accepted.
We ship all of our orders out within one business day. Once an order is shipped out an email will be automatically sent to you with all the tracking information. It may take up to 24 hours for any of the tracking information to be viewed however as it takes time to update. If you have any issue tracking a package please feel free to reach out to us and we will get back to you in 1 business day
We will accept any returns for any reason as long as a return request has been opened within 30 days of receiving an item. We will refund 100% of the item price within a day or so of receiving the item back.
To open a return:
1. Find the item in My under Purchase History and select Return This Item from the More actions drop-down menu.
2.Select the reason for the return.
3.We will accept the return from our end
4.Update the tracking and send the item to us, upon receiving it you will be issued a refund.
If you have anymore questions about this process feel free to reach out to us and we will be more than happy to assist you.
- Contact Contact
We are more than happy to respond to any message you would like to send to us in regards to any issue or question you may have . We try our very best to get back to all of our messages within 1 business day so you shouldn't have to wait too long for a response. Please know that we have nobody working on the weekends but we will reach out to you as soon as we can on Monday
If you ever want to contact a live person please feel free to give us a call us at (408)-869-9242. We have customer service representatives ready to answer your question from Monday- Friday, 8:00-4:30. If our lines are busy then you can alway leave a message and we will call you back or we can or you can try again later once the lines clear up.
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